Terms of Service

Our services

We provide websites, SEO and AI-search work, Google and Meta ads management, and AI automation. What we do for you, and the price, are set out in the quote or agreement we send you. If that agreement says something different from these terms, the agreement wins.

Fees and payment

• Plans have a one-time setup fee, then a monthly fee, with a three-month minimum.
• Invoices are paid through Stripe. If a payment is late, we may pause work until it's paid.
• Normal texting and your business phone line are included in AI packages. The Pro package includes 300 AI receptionist minutes a month, and extra minutes are billed at $0.40 each. Ad spend is paid by you directly to Google and Meta and isn't part of our fee.

Cancelling

After the three-month minimum, you can cancel by telling us in writing. Your agreement sets out the notice period. Fees already paid aren't refunded unless your agreement says so.

What you own

Your domain, your website content, your Google Business Profile, and your ad accounts are set up in your business's name and stay yours. We keep ownership of our own tools, templates, and code that we use across clients.

Your part

You agree to give us accurate information about your business, to have the right to any logos, photos, or content you send us, and to approve anything that runs under your name, like ads and website copy.

No guaranteed results

We work hard to bring you more calls and customers, but we can't guarantee rankings, ad results, leads, or revenue. Google, Meta, and other platforms set their own rules and can change them at any time.

Third-party services

Our work relies on services like Google, Meta, Stripe, texting providers, and AI providers. Their own terms apply, and we're not responsible for their outages, policy changes, or decisions, such as an ad being rejected.

The AI chat on this site

The chat assistant on our site is AI. It can make mistakes, and nothing it says is a quote or a promise. Prices come from us in writing.

Limit of liability

To the extent the law allows, we're not liable for indirect or lost-profit damages, and our total liability is limited to the fees you paid us in the three months before the claim.

Changes and governing law

We may update these terms and will change the date at the top when we do. These terms are governed by the laws of North Carolina.

Contact

Questions? Email info@abtautomation.com.