Free marketing checkup
Example Plumbing Co.
Plumbing · Gastonia, NC · Prepared by Alex, ABT
Customers who find you love you: your rating is excellent. The problem is that most people searching for a plumber in Gastonia never find you, and calls you miss while on a job go to a full voicemail box.
Google Maps rank for “plumber Gastonia NC”
✕#11
Most calls go to the top 3
Google reviews
!23 · 4.8★
Top competitor has 212
Website on a phone
✕Hard to use
No tap-to-call button
Missed-call test
✕Voicemail full
Called Tue 10:40am
Fix these first
Your top 3 priorities
- 1
Stop losing missed calls
Turn on instant text-back and an AI receptionist so every caller gets a reply in seconds and can book, even while you're under a sink.
- 2
Get more reviews, every week
Send an automatic review request after every job. With customers this happy, you could pass 100 reviews within a few months.
- 3
Fix your Google profile and website
List every service and city, post job photos weekly, and rebuild the website for phones with a big tap-to-call button.
How you compare
Google reviews vs. the top companies near you
The details
Everything we checked
Google Business Profile
- ✓
Profile claimed and verified
Verified, with the correct phone number.
- ✓
Business hours
Listed and accurate.
- !
Photos
Only 4 photos, the newest from 2023. Profiles with recent job photos get more calls.
- ✕
Weekly posts
No posts in the last 12 months. Google treats active profiles as more relevant.
- ✕
Services listed
No services listed, so you won't show up for searches like “water heater install.”
Website
- ✓
Has a website
Yes, and the domain is in the company name.
- ✕
Works on a phone
Text is tiny and the menu covers the page. Most local searches happen on phones.
- ✕
Tap-to-call button
The phone number is an image, so customers can't tap it to call.
- !
Lists service area & services
Services are listed, but no cities or neighborhoods are mentioned.
- !
Loads quickly
About 6 seconds on a phone. Under 3 is the goal.
Reviews & reputation
- ✓
Average rating
4.8 stars. Your customers are happy.
- !
Number of reviews
23 total. The top 3 competitors average 150+.
- ✕
New reviews recently
Only 1 new review in the last 6 months.
- ✕
Replies to reviews
No replies. A short thank-you shows future customers you care.
Social media & calls
- !
Facebook page
Exists, but the last post was 14 months ago.
- ✕
Instagram
None found.
- ✕
Missed calls
Our test call went to a full voicemail box. That caller would have called the next plumber.
Our recommendation
Growth
$1,799/ month + $1,500 one-time setupYour biggest leaks are missed calls and low visibility on Google. Growth fixes both: the AI receptionist catches every call, and the website, Google profile, reviews, and Local Services Ads push you up the map.
- ✓Professional website: built, hosted & kept updated
- ✓Google Business Profile optimized + weekly posts
- ✓Automatic review requests after every job
- ✓24/7 AI receptionist + missed-call text-back
- ✓Facebook & Instagram managed (8–12 posts/mo)
- ✓Google Local Services Ads setup & management
- ✓Monthly results report
Every checkup is yours to keep, whether you work with us or not. Questions? info@abtautomation.com